This online course equips both new and experienced managers with the skills and resources necessary to foster strong connections, lead change, and resolve potential conflicts. Throughout ten segments, students will learn practical ways to better coach and motivate their teams, whether operating in an in-person office environment or a remote work setting. The self-paced course offers an assortment of interactive exercises, videos, case studies, and self-assessments that engage learners and provide opportunities to practice and apply key management skills.
Topics covered in the course:
Introduction to Management
Emotional Intelligence for Managers
Handling Difficult Employee Behavior
HR Fundamentals for Managers I
ntroduction to Negotiations Leading and Managing Change
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"With change being the only constant in the evolution of organizations, this course offers great lessons in identifying the need for change, the steps required to implement that change, the models one can choose and how to sustain and measure the success or otherwise of the change implemented."